Complaints and Feedback

The Superior Court of California, County of Calaveras, is committed to transparency, accountability, and maintaining public trust. To support these principles, the Court welcomes and encourages public feedback and complaints regarding court services, accessibility, and customer experience.

The Court reviews complaints regarding administrative or operational matters. It does not review or modify judicial decisions through this process.

Feedback/Complaint Form: This form is used to submit all complaints, except those against a judge or commissioner

What this form may be used for:

• Feedback or complaints related to customer service, accessibility, or operational concerns.
• Submitting a complaint will not affect your access to court services or your legal rights. The Court reviews administrative and operational concerns only. This form cannot be used to challenge judicial rulings or influence case outcomes. Anonymous complaints are accepted, but the Court may not be able to provide follow-up if no contact information is provided. If contact information is included, the Court will acknowledge receipt within 15 court days.

What this form may not be used for:

• Complaints about judicial rulings or legal decisions.
• Matters that require an appeal, motion, or legal remedy.
• Complaints about judicial officer conduct (see below).

Judicial Complaint Form 

• Complaints must be made in writing and signed by the complainant. You may use the Judicial Complaint Form or write a letter to the Presiding Judge. Electronic filing of complaints is not available. 

• Please retain a copy of the complaint and submit in person or by mail the original to:
  Superior Court of California, County of Calaveras 
  Office of the Presiding Judge
  Attention: Presiding Judge 
  400 Government Center Dr. 
  San Andreas, CA 95249

• The Presiding Judge will review and respond to complaints in alignment with the California Rules of Court, Rule 10.746. Complaints. 

• Case-related decisions can only be challenged through the appropriate legal process (e.g., appeal or motion for reconsideration).